Critical Part Shortage WA

Report part(s) missing from an active work order in Vancouver, WA.

What can we help you with?

Critical Part Shortage

A new CPS should be submitted any time you reach for a part to complete an active work order, and discover that the part is missing.

{"xsrfToken":"47b1e99aa7b1ac2b15ddfef48bcaa80832de57ca_lout","branding":{"id":"6","key":"cps","name":"Critical Part Shortage WA","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/2","theme":{"headerBGColor":"#89abbd","headerLinkColor":"#292929","headerLinkHoverColor":"#708c99","headerLinkHoverBGColor":"#708c99","headerBadgeColor":"#708c99"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"cps","projectId":10013,"serviceDeskId":6,"name":"Critical Part Shortage WA","description":"Report part(s) missing from an active work order in Vancouver, WA.","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"36","name":"Critical Part Shortage","descriptionHtml":"A new CPS should be submitted any time you reach for a part to complete an active work order, and discover that the part is missing.","callToAction":"Critical Part Shortage","introHtml":"Report part(s) missing from an active work order.","icon":10580,"iconUrl":"https://premierpump.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[36]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjIwN2ExNS0yMDA3LTQwMGQtYWMwMC04NzJiOWY1ZTJmMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAyMjM4MzgsIm5iZiI6MTc1MDIyMjYzOH0.EW0GL3SjcmoKEIoerKb5uRgh_5GjDlUJ9-_OiDSrENk","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"1b207a15-2007-400d-ac00-872b9f5e2f36","tokenDurationInMins":20}},"reqCreate":{"id":36,"projectId":10013,"issueType":{"id":"10024","name":"Critical Part Shortage"},"form":{"name":"Critical Part Shortage","descriptionHtml":"A new CPS should be submitted any time you reach for a part to complete an active work order, and discover that the part is missing.","callToAction":"Critical Part Shortage","intro":"Report part(s) missing from an active work order.","instructions":"A new CPS should be submitted any time you reach for a part to complete an active work order, and discover that the part is missing.","icon":10580,"iconUrl":"https://premierpump.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Brief Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10078","fieldConfigId":"10192","label":"Work Order(s)","description":"Enter each impacted work order separated by a comma (e.g. 50001, 50002).","descriptionHtml":"Enter each impacted work order separated by a comma (e.g. 50001, 50002).","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10040","fieldConfigId":"10139","label":"Location","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10115","label":"Spring","selected":false,"children":[]},{"value":"10116","label":"Vancouver","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10079","fieldConfigId":"10193","label":"Part Number","description":"Find the part number on the pick list or FabBud.","descriptionHtml":"Find the part number on the pick list or FabBud.","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10084","fieldConfigId":"10199","label":"Quantity","description":"Total quantity of this part number missing from the work order(s).","descriptionHtml":"Total quantity of this part number missing from the work order(s).","required":true,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Needed By","description":"Choose today's date if the job is dead stopped. Otherwise, enter the latest possible date that the part(s) could safely arrive.","descriptionHtml":"Choose today's date if the job is dead stopped. Otherwise, enter the latest possible date that the part(s) could safely arrive.","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Additional Details","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Photo Upload","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/36","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/36","calendarParams":{"firstDay":0,"date":"2025-06-17T21:57:18-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjIwN2ExNS0yMDA3LTQwMGQtYWMwMC04NzJiOWY1ZTJmMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAyMjM4MzgsIm5iZiI6MTc1MDIyMjYzOH0.EW0GL3SjcmoKEIoerKb5uRgh_5GjDlUJ9-_OiDSrENk","targetCollection":"upload-project-10013","endpointUrl":"https://api.media.atlassian.com","clientId":"1b207a15-2007-400d-ac00-872b9f5e2f36","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=premierpump","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"47b1e99aa7b1ac2b15ddfef48bcaa80832de57ca_lout","baseUrl":"https://premierpump.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://premierpump.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1b207a15-2007-400d-ac00-872b9f5e2f36","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"98fde3799c7646fdb00224a145f4439b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}